About Us
If you have any suggestions or comments please email us at sales@misotrading.co.uk.
Our Contact details:
Miso Trading
22 Ash Close Watlington Oxon OX49 5LW United Kingdom
Phone: 0845 3252478
Email: sales@misotrading.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit & debit card payment
Shipping And Handling
Retail orders are sent via Royal Mail 1st Class service.
Delivery Schedule
We aim to despatch your order within 48 hours of receipt of payment. Delivery schedule is subject to Royal Mail's terms and conditions.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
VAT is not charged
Credit Card Security
Sensitive information is encrypted in transit using the Secure Sockets Layer (SSL) protocol. We use the highest commercially available encryption key length of 128-bits provided by Geotrust.
Guarantee
All Trix products are guaranteed for 10 years against faulty materials and workmanship.
The Trix Tick Remover is only a tool for the removal of ticks - not a guarantee against infection
Miso Trading cannot be held responsible for improper and/or wrong removal and any subsequent disease or infection that may result. Miso Trading strongly recommends that any tick bite is checked by a qualified medical practitioner
The Trix tool should only be used by competent persons and should be kept out of reach of children
The Trix tool is only designed to remove Ticks.
Reaching Us
If you need to reach us, please email us on sales@misotrading.co.uk, or telephone us. You can write to us at 22 Ash Close Watlington Oxon OX49 5LW United Kingdom
Privacy Policy
Miso Trading do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If you are not completely satisfied with your purchase, please notify us by phone or e-mail where possible within 24 hours.
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any items within a period of 7 working days, beginning with the day after the day on which the item is delivered.
Please package the relevant item securely and send it to us with the delivery slip so that we receive it within 7 working days of the date that the item was delivered to you.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the us. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded.
This does not affect your statutory rights as a consumer in the UK.
Remittance Terms
Goods paid by credit card or PayPal will normally be despatched within 48 hours.
Payment by Personal Cheques will require clearance before despatch of goods.
Goods paid for by Business Cheque will normally be despatched within 48 hours.
Copyright © miso trading 2009
